Communication Guidelines

CommunicationPolicy

Our communication policy includes TCPA compliance guidelines and essential terms.

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Communication Overview

This Communication Policy ("Policy") outlines the terms and conditions governing all communications between Prospectigo and its clients, partners, and users.

Important Notice:

By using our services, you agree to comply with this Communication Policy and all applicable laws and regulations.

We encourage you to read this policy carefully. If you do not agree with its terms, please refrain from accessing the Site.

Communication Channels

We reserve the right to communicate with you using various channels, such as:

  • Email communications
  • Text messages (SMS)
  • Phone calls
  • Push notifications
  • Social media platforms
  • Postal mail

Each communication channel serves specific purposes and may be used for different types of information sharing.

Messaging Guidelines

We follow strict guidelines for all messaging communications to ensure compliance and user satisfaction.

  • Clear identification of sender
  • Opt-out mechanisms in all messages
  • Respect for communication preferences
  • Compliance with TCPA regulations

Communication Security

We implement robust security measures to protect all communications and user data.

Security Features:

End-to-end encryption, secure servers, and regular security audits ensure your communications remain private and secure.

Communication Timing

We respect appropriate communication hours and avoid contacting users during unreasonable times.

Standard business hours are Monday through Friday, 9 AM to 6 PM in your local time zone.

Opt-Out Procedures

If you do not wish to receive correspondence, emails, or other communications from us, you may opt-out in the following ways:

  • Click the unsubscribe link in our emails
  • Reply STOP to any text message
  • Contact our support team directly
  • Update your account preferences

We will process your opt-out request promptly and respect your communication preferences.

Emergency Communications

In case of emergencies or urgent service notifications, we may contact you outside standard hours.

Emergency communications are limited to critical service issues, security alerts, or urgent account matters.

Regulatory Compliance

We comply with all applicable regulations including TCPA, GDPR, and other communication laws.

Compliance Commitment:

Regular audits and updates ensure our practices remain compliant with changing regulations.

Policy Updates

We may update this Communication Policy from time to time to reflect changes in our practices or applicable laws.

Significant changes will be communicated to users through email or other appropriate channels.

Contact Information

To get in touch with us regarding any questions or feedback on this Communication Policy, please reach out to us at Info@prospectigo.com

Email: Info@prospectigo.com

Phone: (727) 405-6878

Address: 802 E Baker St, Suite 102 Plant City, FL 33563

Last Updated: April 2026