RefundPolicy

Refund Policy Overview

Prospectigo is committed to providing excellent service and value to our customers. This refund policy outlines the terms and conditions for refunds on our services and products.

Please review this policy carefully before making a purchase or using our services.

Eligibility Criteria

Refunds may be considered under the following circumstances:

• Service not delivered as described
• Technical issues preventing service access
• Duplicate charges or billing errors
• Service cancellation within the refund period
• Other valid reasons as determined by our support team

Refund Timeframe

Refund requests must be submitted within the following timeframes:

• Services: Within 30 days of purchase or service delivery
• Subscriptions: Within 14 days of the billing cycle
• Digital Products: Within 7 days of purchase
• Technical Issues: Within 15 days of issue occurrence

Refund Process

To request a refund, please follow these steps:

1. Contact our support team via email or phone
2. Provide your order details and reason for refund
3. Submit any supporting documentation
4. Wait for our review and decision (typically 3-5 business days)
5. Receive refund confirmation if approved

Exceptions

Refunds are not available in the following situations:

• Services already rendered and used
• Requests made after the refund period
• Violation of our terms of service
• Custom or personalized services
• Third-party services or products

Partial Refunds

Partial refunds may be offered in certain circumstances:

• Service partially delivered
• Minor technical issues resolved with compensation
• Promotional credits or future service discounts
• Prorated refunds for subscription services

Payment Methods

Refunds are processed using the original payment method:

• Credit/Debit Cards: 5-10 business days to appear on your statement
• PayPal: 3-5 business days
• Bank Transfer: 7-14 business days
• Store Credit: Immediate processing

Dispute Resolution

If your refund request is denied, you have the right to appeal the decision.

All disputes will be reviewed by our management team, and a final decision will be communicated within 7 business days.

Contact Information

For refund inquiries and requests, please contact us: